Due to the nature of digital products, we cannot offer refunds once the files have been delivered. However, we may consider a refund in specific cases that meet our internal criteria (e.g., duplicate orders). Any refund is issued at our reasonable discretion.
Please note that nothing in this policy obligates UpDigiStore to provide a refund. That said, we are committed to doing everything we can to ensure your satisfaction with your purchase.
Your satisfaction is our priority. These products are our humble works of art, and we stand by them, as well as by our customers. If you are not fully satisfied with the outcome, we will make every reasonable effort to make things right. Please don’t hesitate to contact us so we can help resolve the issue.
We pride ourselves on being highly responsive and customer-focused. Feel free to reach out to us at support@updigistore.com with any questions or concerns, we’re here to help! 😊